PRIVACY POLICY

At WATT.qa, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when accessing our website, engaging with our EV charging solutions, solar energy services, or related online tools.

Information We Collect

When you interact with WATT.qa, we may collect certain personal and non-personal information, including:

  • Personal Information: Name, email address, phone number, company name, and location when you register, submit inquiries, or request services.
  • Device and Usage Information: IP address, browser type, operating system, pages visited, and interaction patterns to improve website functionality and user experience.
  • Payment Information: If you purchase services or make payments online, we collect financial information securely through trusted payment gateways.

All information collected is used solely for delivering high-quality EV charging, solar energy solutions, and related services.

How We Use Your Information

We use your personal and business information for the following purposes:

  1. Service Delivery: To provide EV charger installations, workplace EV charging solutions, solar panels, batteries, inverters, and related products and services in Qatar.
  2. Communication: To respond to inquiries, provide updates, share promotions, and send essential service notifications.
  3. Improvement & Analytics: To optimize our website, enhance the performance of our EV charging and solar solutions, and analyze user behavior to improve service quality.
  4. Compliance & Security: To ensure adherence to legal obligations, regulatory standards such as Kahramaa compliance, and to maintain a secure infrastructure.

We do not sell or share your personal data with third-party marketers for unrelated purposes.

Cookies and Tracking Technologies

WATT.qa uses cookies and similar technologies to improve website functionality, track user preferences, and provide a seamless browsing experience. Cookies help us:

  • Personalize content based on user behavior
  • Track visits and interactions
  • Maintain security and authentication for logged-in users

You can manage or disable cookies through your browser settings. However, some features of our website may require cookies to function properly.

Data Security

The security of your data is our top priority. WATT.qa implements robust technical, administrative, and physical measures to protect personal and business information. All sensitive data, including payment and contact information, is encrypted and stored securely. Access is restricted to authorized personnel only, and regular audits are conducted to ensure compliance with security best practices.

Third-Party Services

In some instances, we may use trusted third-party service providers to facilitate payments, analytics, hosting, and email communications. These providers have strict privacy standards in place and are authorized to use personal information only to perform designated services for WATT.qa.

Your Rights

You have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your data from our records
  • Opt out of marketing communications at any time
  • Contact WATT.qa for any concerns related to privacy or data use

We strive to respond promptly to all data-related requests in accordance with applicable laws and Qatar privacy regulations.

Children’s Privacy

Our services and website are intended for users over the age of 18. We do not knowingly collect personal information from minors. If you believe your child has provided information to WATT.qa, please contact us immediately to remove it.

Changes to This Privacy Policy

WATT.qa may update this Privacy Policy periodically to reflect regulatory changes, improvements in technology, or enhancements in service delivery. Updated versions will be posted on this page with the “Last Updated” date clearly indicated. We encourage users to review the Privacy Policy regularly to stay informed about how their data is used.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

WATT.qa
Website: www.watt.qa
Phone: +974 6000 1150
Email: info@watt.qa
Address: Doha, Qatar